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Tuesday June 9, 2026 10:00am - 11:45am EDT
Join Enjoli Dixon for a session on the Americans with Disabilities Act (ADA) and how it applies to public transportation services. This session will cover key regulations, standards, and service type requirements, including fixed route bus, demand response, and ADA complementary paratransit services. Learn about vehicle and facility accessibility, accommodating riders with mobility devices, and ensuring effective customer service for all riders, including those with service animals. We will also dive into important topics like rider information, outreach, emergency management, funding considerations, and new developments in the field. Also, sample policy templates for various service types, along with a template for the ADA paratransit eligibility appeal process, will be provided to help you maintain compliance and provide high-quality services to all riders.
Speakers
avatar for Enjoli Dixon

Enjoli Dixon

National RTAP
Enjoli Dixon is the Founder of Mobilitique Consulting, where she provides transportation planning, training, technical assistance, grant writing, outreach, and capacity-building services focused on urban, rural, tribal, and mobility management initiatives. She also serves as an Advisor... Read More →
Tuesday June 9, 2026 10:00am - 11:45am EDT
Salons F & G
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