Transit agencies across Florida are exploring tech-enabled, on-demand service strategies to improve operational efficiency, better align service with demand, and respond to changing travel patterns. This session begins with a presentation summarizing a CUTR white paper on emerging on-demand transit service models in Florida, with a focus on service design considerations, implementation lessons, and key research needs. That presentation will be followed by an overview of microtransit-related highlights from this year’s APTA Mobility Conference. The session will then shift to an interactive panel discussion with representatives from Florida transit agencies and active audience participation. Panelists will share perspectives from their agencies’ experience and discuss how tech-enabled routing, service design decisions, and performance monitoring can be used to improve on-demand service delivery.
Potential discussion threads include:
- What kinds of problems agencies are trying to solve through these service strategies
- Lessons learned and challenges agencies have encountered
- How routing and dispatch technology is being used in practice
- Service design trade-offs, such as zones, fleet deployment, and service span
- How agencies are thinking about performance, including productivity, wait times, cost per trip, and broader service value
